We are a trade association for ground transportation operators, airport authorities, and industry suppliers dedicated to the continuous improvement of airport ground transportation services for the traveling public.
"Technology and Human Factors in Airport Ground Transportation" explored the latest technologies that are transforming airport ground transportation in North America today. We proposed new technologies to model current and future curb congestion and utilization as well as “what if” scenarios depicting the various options airport officials have in utilization and pricing of both commercial and non-commercial roadways, lanes, and curbs.
Minimal technologies for ground transportation providers such as ticketless parking and payment, self-checkout of rental cars, virtual taxi and TNC lot technologies to minimalize space and waiting time of drivers for these services, as well as the latest in airport user apps to aid ground transportation will be considerations addressed among our sessions. Special emphasis was given to autonomous vehicles and what technologies we may need to have in place as these vehicles enter airport roadways and curbs
In addition, this conference also explored the human factor aspect of how these new technologies will affect the user and the provider of these services. What personnel will be needed on the airport curb and what technologies do they need to carry out their duties? What technologies/strategies help speed up the velocity of curb pickups in order to increase through-put capacity? What technologies can ground operators use to speed up their pickups and dropoffs? Finally, what services do airport customers want from their airport ground transportation experience?