AIRPORT GROUND TRANSPORTATION ASSOCIATION
Board of Directors
David (Dave) Bird is currently a partner in WHC Worldwide/zShuttle. The former President of SuperShuttle International, the largest airport shared-ride ground transportation company in the U.S. Dave has held management positions with SuperShuttle for over 20 years. He originally joined SuperShuttle as Assistant General Manager of San Francisco and then as General Manager before moving to corporate headquarters in 1999. Dave started his career in the hospitality business with ITT Sheraton in Steamboat Springs, Co. He moved swiftly through their management ranks spending five years working at the Sheraton Universal in Southern California, ranked first in customer service during his tenure. He is a graduate of Roanoke College in Virginia with a degree in Business Administration and a minor in History. Dave has been a member of AGTA since 1997.
Sarah A. Fisher is the General Counsel and Chief Compliance Officer for InterPark – an owner and operator in the parking industry with both near airport and CBD assets. Sarah has been in the parking and real estate industry nearly her entire 13-year legal career. In her role as General Counsel, Sarah is responsible for overseeing all legal, regulatory and compliance matters associated with the company and operations. Sarah has experience both in private law firm practice and in-house. She earned her B.A. from the University of Iowa and her Juris Doctor from the Georgetown University Law Center. Sarah is an active board member of the National Parking Association as well as the Airport Ground Transportation Association and provides counsel to the board of the Near Airport Parking Industry Trade Association.
Allen is currently Vice President/General Manager of Coach USA-Van Galder Bus Company, a Midwestern transportation company based in Janesville, Wisconsin. Van Galder Bus was a privately owned business until 1999 when acquired by Coach USA. Allen has worked in the business since 1985, and has served in management roles since 1993. Van Galder Bus Company operates daily scheduled bus service in the Southern Wisconsin and Northern Illinois region, operates a large charter bus fleet, offers per-capita tours to a loyal base of travelers in the region, and has provided continuous school bus transportation to the Janesville School District for nearly 70 years.
Allen was born and raised in Janesville, Wisconsin; and inadvertently began a career in the bus industry washing buses and doing general maintenance work at the Van Galder family bus facilities. Allen discovered that driving buses was a great way to put himself through college at the University of Wisconsin-Whitewater, where he earned a Bachelor of Business Administration, Marketing Degree in 1993. Upon graduation, Allen continued in various capacities, gaining wide experience within the growing organization. Allen took responsibility as General Manager upon the untimely passing of Steve Van Galder in January of 2014.
Allen has served on the Airport Ground Transportation Board of Directors since 2002, and served as President from 2009-2010. Allen is a Director of the Wisconsin Motorcoach Association, President of the O’Hare Intercity Bus Association, and served as Chairman of the City of Janesville Transportation Committee.
Allen is married to Jamie, with whom he is raising two active sons, Alexander and Carter, who are both Eagle Scouts. When he is not at the bus company, Allen enjoys water sports, skiing, traveling and spending time with his family.
Chance Abbey is the Manager of Parking and Ground Transportation at Spokane International Airport. Mr. Abbey has over a decade of experience in business operations and leading teams in a 24/7 environment. He began his career with Spokane International Airport in 2011 and focuses on strengthening operational efficiencies, customer satisfaction, and team accountability. He is responsible for implementing plans for effective daily operations of landside parking facilities and ground transportation services. Prior to promotion, Mr. Abbey served as Assistant Manager from 2014 to 2021. Mr. Abbey has experience overseeing construction projects from conception to design and completion and in providing technical input and review in the planning, acquisition, financing, and negotiation of major capital projects.
In 1996, Mr. Abbey earned Bachelor of Science degrees in Biology and Zoology from Washington State University in Pullman, Washington.
Abubaker Azam (Abu) has over thirty years of Aviation Management experience. Mr. Azam joined the City and County of San Francisco in 1992 and has had multiple managerial positions leading to his current appointed as the Sr. Manager Operation - Airport Services at San Francisco International Airport (SFO). Mr. Azam is a results oriented manager of innovation with 20+ years experience implementing creative strategies in multiple businesses.
In his current capacity, Mr. Azam is responsible for the safe, secure and efficient operation of San Francisco International Airport. Mr. Azam has many years of experience in public sector budgeting, administration and management. Strategic business development expert with specialties in planning, operations, engineering, association management, emergency preparedness, business continuity and high performance teams. Mr. Azam is on the Board of Directors of the Airport Ground Transportation Association and is the Chairman of the California Airports Council – Landside Committee.
Prior to joining the City of San Francisco, Mr. Azam was in the U.S. Air Force, and was assigned to a Search and Rescue Wing. In his role with the Military, Mr. Azam has been a Weather Forecaster, an Air Traffic Controller, an Airfield Manager and a Combat Rescue Operator. Mr. Azam is a Commercial Pilot and a certified FAA Air Traffic Controller.Mr. Azam holds a Bachelor’s Degree in Aeronautics from Embry‐Riddle Aeronautical University, A Graduate Certificate in Collaborative Services from San Francisco State University and is a recent graduate of the Hass School of Business, Executive Management Program, University of California
Robert Bergeron is a Ground Transportation Manager at Dallas/Fort Worth International Airport where Robert manages taxicab dispatching, commercial vehicle driver counseling, and oversees the airport’s administrative parking citation program.
Robert implemented the courtesy vehicle regulatory program at DFW Airport. Later Robert managed the for-hire ground transportation program for DFW Airport with responsibility for administering issuance of permits to ground transportation operators, handling taxicab dispatching, the taxicab starter program, handling complaints regarding ground transportation operators, and managing the parking citation program.
Robert graduated from the University of Louisiana at Lafayette (formerly University of Southwestern Louisiana).
Billy Carter has been in the transportation industry for over 36 years, learning the business from the ground up first beginning as a driver, then dispatcher and shift manager. He was on a startup team opening new operations for SuperShuttle and then helped start several black car operations for ExecuCar. For the last 21 years, Billy has owned and operated Carter Transportation Austin operating as the licensed affiliate for SuperShuttle, ExecuCar and Go Shuttle. Billy was first introduced to AGTA in the 1990s and attended many conferences through the years.
Nathan Drechsler (Operator) Epic Mountain Express
General Manager, Epic Mountain Express/Colorado Mountain Express
Nathan Drechsler is currently a Sr. Director with Vail Resorts and General Manager for Epic Mountain Express. Nathan has over 25 years of transportation and leadership experience, with specialties in public company budgeting, employee development, risk and regulatory assessment, and multi-departmental collaboration. A strategic planning and development expert, Nathan continues to position Epic Mountain Express as the industry leader in airport ground transportation by merging current industry trends with the unique needs of the Colorado mountain resort communities
Nathan joined Epic Mountain Express (formerly Colorado Mountain Express) in 1995 and rapidly pursued new roles to gain wide experience within the organization. Nathan assumed the responsibilities as General Manager in 2018, after previously serving as Director of Operations for eight (8) years. In this time, he has navigated the company through the Epic Mountain Express rebranding, and developed high-performing teams and systems that have strategically positioned the company for improved financial performance. Nathan has received numerous awards for financial, safety, and guest service performance, and leads the annual Fill-the-Van food drive which provides over 30,000 lbs. of food to our local communities.
Nathan is passionate about spending time outdoors, and enjoys skiing and mountain biking to an illogical degree. Most important, however, is his time participating with youth baseball organizations, where he shares a passion for the sport with his son.
Nathan serves on the Boards of Directors for the Airport Ground Transportation Association (AGTA), the St. James Place Condo Association, and the Colorado I-70 Coalition. His work on the I-70 Coalition provides advocacy for improvements on the I-70 mountain corridor, including the support of funding initiatives and the development of travel demand management strategies, to ensure the sustained success of this critical mountain corridor.
John Groden began his career in parking working with Colonial Parking of Philadelphia in 2002. In 2010, he became the Operations Manager for Colonial Airport Parking and was promoted to Vice President in 2018. John joined Parking Concepts, Inc. as General Manager in July 2021 managing the parking & transportation for the Ontario International Airport.
Ms. Tracy Harrison is the Director of Ground Transportation at Hartsfield-Jackson Atlanta International Airport (HJAIA) in Atlanta, Georgia.
With over 29 years of aviation industry experience, Ms. Harrison provides direction, leadership and guidance to the Ground Transportation operations team and a myriad of transportation stakeholders from taxicabs, limousines, rideshare, shared-ride, hotel and off-airport parking transportation providers. As a results oriented focused professional, she successfully executed the implementation of the Transportation Network Companies (Uber & Lyft) at the ATL Airport in 2017, which generated over 250K pick-ups and $1M in revenue in the first two month.
Prior to this, she was one of the senior Managers of the ATL Parking Operation, where she provided extensive financial and operational management of over $128 million annual gross revenue and $30 million operating budget. Her strategic thinking and planning improved division's awareness of internal budget through creation of monthly analysis and review processes; reduced loss of revenue by administering more stringent policies and procedures for non-revenue and complimentary parking validations; ensured new innovative products and services, such as Online Reservation and QR Code parking space locators were introduced and implemented to enhance the overall efficiency of the Parking operation; and coordinated and facilitated the opening of the Maynard H. Jackson International Terminal Parking Facilities and services, which included International Hourly Parking Deck, Park Ride Facility and International Shuttle Connector Service. She has been and continues to be an instrumental leader in both the parking and ground transportation operations.
Ms. Tracy Harrison holds a Bachelor of Science degree in Human Resource Management. In June 2018, she received her International Airport Professional (IAP) certification after successfully completing the Global Airport Management Professional Accreditation Program (AMPAP), which promotes professional excellence in airport management. She believes that, “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.”
Mr. Farouq Massoud, President and CEO of Dulles Airport Taxi, Inc. and M & R Taxi, has over 50 years of experience in taxicab management.
Mr. Massoud came to this country in 1963, after having graduated from the University of Kabul Afghanistan and served two years in the Afghan army as an artillery officer.
Mr. Massoud in 1968 formed Massoud Skinner Auto Service (operating as M & S Auto) dedicated to small and large auto repairs. Mr. Massoud quickly understood that taxicab drivers in Arlington and Alexandria were being subjected to scams from other repair shops and started offering discounts to the local cab drivers and companies.
Then in August of 1983, Mr Massoud was granted 10 taxicab certificates by Arlington County Virginia. That company became Arlington Blue Top Cabs. Blue Top Cabs quickly became known as the Senior Citizen Cab Company, as Mr. Massoud’s Blue Top was the first taxicab company in the Metropolitan Washington Area to offer seniors a discount on their fares.
Currently Blue Top Cabs operates 141 taxicabs in Arlington, making it the second largest cab company in Arlington County.
In 1989, Mr Massoud formed a company called Washington Dulles Transportation, Ltd. which ran the Washington Flyer Operations at Dulles Airport from November 1989 through June 2000. During Mr. Massoud and WDT’s tenure at Dulles Airport, the Flyer fleet won two Air Ground Transportation Association (AGTA) International Operator of the Year Awards.
In 1995, WDT also was awarded the taxi dispatching contract at Port Columbus Airport, a contract that its sister company, DAT, then operated. In 1998, WDT’s operation at Port Columbus won recognition from AGTA for the improvements in the service provided to ground transportation passengers at Columbus Airport. DAT (Dulles Airport Taxi) managed the operations at Port Columbus Airport from 1995 through 2006.
Then in 2003, Mr. Massoud’s company DAT won the concession to operate the taxicabs at RDU Airport in Raleigh Durham NC. Since Mr. Massoud’s company took over the operation, DAT has won the AGTA Award for International Operator of the Year, the first time in AGTA history that a set of sister corporations has won this award 3 times. Given the fact that this was the 1st time in recent memory that an open taxi system was changed to a closed system, this is an amazing accomplishment.
Mr. Massoud is currently on the AGTA Board of Directors, and has beena member of the Board of Directors since 1989. In addition, Mr. Massoud was formerly on the Board of Directors for the Loudoun Chamber of Commerce, Northern Virginia Community College, Potomac Bank, and was a member of the Dulles Area Transportation Association and Ballston Virginia Civic Square Association.
Currently Mr. Massoud is running the Washington Flyer Fleet under the trade name of Dulles Airport Taxi along with another contractor. Dulles Airport Taxi came back to Dulles in 2007 and since then – has travelled over 200 million miles without an accident.
Other awards include:
John C. McCarthy, President and CEO of Continental Air Transport dba Go Airport Express, joined the company in 1972. During his first fifteen years with Continental, he held the positions of Director of Marketing, Director of Marketing and Sales, Vice President and Executive Vice President. It was during these years that the company expanded beyond its airport operation into other related transportation services. In 1987 he assumed his present position.
In 1983, Mr. McCarthy was one of the leaders of an investor group that purchased the company from Checker Motors of Kalamazoo, Michigan. Today John McCarthy and three Chicago area attorneys comprise the ownership of the company.
Continental operates a fleet of over 100 vehicles and has 200 employee.
Mr. McCarthy is also a founder and president of The GO Group, LLC. The GO Group is a network of independently owned transportation companies serving over 65 airports worldwide.
A graduate of St. Ignatius High School of Chicago, Mr. McCarthy received his B.S. degree from De Paul University of Chicago and his MBA degree from Loyola University of Chicago.
Mr. McCarthy has been active in the following organizations:
Not For Profit
Mr. McCarthy is a resident of Chicago living with his wife Jane in the Uptown Community. The McCarthy’s have two sons who live in Chicago.
Jack Santa is the leader of Jacobs aviation ground transportation and parking practice area. He has over 30 years of experience in airport operations, planning (facilities, access, and circulation), and best practices. He has a diverse range of skillsets serving airport sponsors, rental car companies, airlines, hotels, higher education, medical centers, municipalities, and private developers and brings a private sector perspective on parking and commercial vehicle operation issues. Prior to joining Jacobs/LeighFisher in 2016 he was the cofounder and Partner of Integrity Parking Systems. He began his career with APCOA Inc., the pioneer of paid parking services at airports, rising to Senior Vice President and Corporate Officer. At APCOA he oversaw the firm’s national off-airport parking division and created its passenger transportation division. He has been involved with operations, management, and planning at over 40 airport facilities ranging from public parking, employee parking, inter-terminal busing, consolidated rental car busing operations, airside shuttle systems, parking access revenue control systems (PARCS), parking product branding, and ground transportation management systems (GTMS) at U.S., Canadian, and South American airports. In 2018, and working on behalf of the American Association of Airport Executives (AAAE), Jack was an integral part of a team tasked with standardizing nomenclature and iconography for the transportation network company (TNC) mode at airports. Jack serves on the Board of Directors of the Airport Ground Transportation Association.
Dr. Jeff Trombly is the Executive Director of AGTA and is a clinical assistant professor of supply chain management at the University of Tennessee, Knoxville’s Haslam College of Business. Jeff moved into the Executive Director role in September 2023 after Ray Mundy's retirement from the position. Prior to joining the UT faculty in August 2021, Jeff was a career transportation analyst, planner, and researcher in both the public and private sectors. He earned his Ph.D. in civil engineering from UT and was an adjunct faculty member in the Department of Civil and Environmental Engineering and Haslam. Trombly’s teaching interests include transportation and logistics planning and operations, supply chain network design and modeling and advanced transportation technologies.
Ray A. Mundy, Ph.D. is the Senior Advisor of the Airport Ground Transportation (AGTA), Professor Emeritus of the University of Tennessee, Knoxville, and Director Emeritus from the Center for Transportation Studies at the University of Missouri-St. Louis. Dr. Mundy has authored several books and numerous transportation articles during his business and academic career. He has served on the boards of both private and public transportation companies. Dr. Mundy has been a consultant to over 40 cities, airports, and private industry in the U.S. and Canada and is frequently called upon as an industry speaker and expert witness in cases before the industry.
The Airport Ground Transportation Association is an industry trade group comprised of airport ground transportation operators, airports, and suppliers of goods and services to the industry. Dr. Mundy served as their Executive Director from 1976 to 2023, moving into a Senior Advisor role after his 47 years of service as Executive Director. Currently he authors a monthly publication, AGTA Insights, and a weekly industry summary of current articles of interest to the industry. The AGTA holds two industry meetings per year.
Sandra Mundy (Sandy) has served as the Administrator/Treasurer/Meeting Planner for AGTA since September 1976. Prior to that, she taught elementary school and tutored for several years until starting their family. She joined AGTA, a much smaller association at that time, with husband Ray Mundy when he took over the role of Executive Director in 1976. Sandy remains AGTA's Treasurer, as she retired from the many additional roles she previously filled for the association in September 2023.
Sandy graduated from Bowling Green State University with a degree in Elementary Education and received a M.Ed. in Curriculum and Instruction from Penn State University. She and Ray have three grown children and five active grandchildren ranging in age from 5 to 17 who keep her non-AGTA hours fully occupied.
Misty Richards serves as Grant Coordinator for the Center for Transportation Research at the University of Tennessee-Knoxville. Through an agreement between the university and the Airport Ground Transportation Association, she began serving as an administrator for the association in September 2022, officially moving into the Administrator role in September 2023 upon Sandy's retirement from the role.
Prior to joining UT in September 2022, Misty had 12 years of state government experience within the transportation industry as administrative support staff.
Misty earned a Bachelor of Arts degree in English from the University of Tennessee in 2005. She is currently pursuing a Master of Science degree in Strategic and Digital Communication from her alma mater and expects to graduate in December 2024. Misty and her husband have two daughters who keep them busy with sports and outdoor adventures.