AIRPORT GROUND TRANSPORTATION ASSOCIATION
Board of Directors
Robert Bergeron is a Ground Transportation Manager at Dallas/Fort Worth International Airport where Robert manages taxicab dispatching, commercial vehicle driver counseling, and oversees the airport’s administrative parking citation program.
Robert implemented the courtesy vehicle regulatory program at DFW Airport. Later Robert managed the for-hire ground transportation program for DFW Airport with responsibility for administering issuance of permits to ground transportation operators, handling taxicab dispatching, the taxicab starter program, handling complaints regarding ground transportation operators, and managing the parking citation program.
Robert graduated from the University of Louisiana at Lafayette (formerly University of Southwestern Louisiana).
Allen is currently Vice President/General Manager of Coach USA-Van Galder Bus Company, a Midwestern transportation company based in Janesville, Wisconsin. Van Galder Bus was a privately owned business until 1999 when acquired by Coach USA. Allen has worked in the business since 1985, and has served in management roles since 1993. Van Galder Bus Company operates daily scheduled bus service in the Southern Wisconsin and Northern Illinois region, operates a large charter bus fleet, offers per-capita tours to a loyal base of travelers in the region, and has provided continuous school bus transportation to the Janesville School District for nearly 70 years.
Allen was born and raised in Janesville, Wisconsin; and inadvertently began a career in the bus industry washing buses and doing general maintenance work at the Van Galder family bus facilities. Allen discovered that driving buses was a great way to put himself through college at the University of Wisconsin-Whitewater, where he earned a Bachelor of Business Administration, Marketing Degree in 1993. Upon graduation, Allen continued in various capacities, gaining wide experience within the growing organization. Allen took responsibility as General Manager upon the untimely passing of Steve Van Galder in January of 2014.
Allen has served on the Airport Ground Transportation Board of Directors since 2002, and served as President from 2009-2010. Allen is a Director of the Wisconsin Motorcoach Association, President of the O’Hare Intercity Bus Association, and served as Chairman of the City of Janesville Transportation Committee.
Allen is married to Jamie, with whom he is raising two active sons, Alexander and Carter, who are both Eagle Scouts. When he is not at the bus company, Allen enjoys water sports, skiing, traveling and spending time with his family.
Chance Abbey is the Manager of Parking and Ground Transportation at Spokane International Airport. Mr. Abbey has over a decade of experience in business operations and leading teams in a 24/7 environment. He began his career with Spokane International Airport in 2011 and focuses on strengthening operational efficiencies, customer satisfaction, and team accountability. He is responsible for implementing plans for effective daily operations of landside parking facilities and ground transportation services. Prior to promotion, Mr. Abbey served as Assistant Manager from 2014 to 2021. Mr. Abbey has experience overseeing construction projects from conception to design and completion and in providing technical input and review in the planning, acquisition, financing, and negotiation of major capital projects.
In 1996, Mr. Abbey earned Bachelor of Science degrees in Biology and Zoology from Washington State University in Pullman, Washington.
Abubaker Azam (Abu) has over thirty years of Aviation Management experience. Mr. Azam joined the City and County of San Francisco in 1992 and has had multiple managerial positions leading to his current appointed as the Sr. Manager Operation - Airport Services at San Francisco International Airport (SFO). Mr. Azam is a results oriented manager of innovation with 20+ years experience implementing creative strategies in multiple businesses.
In his current capacity, Mr. Azam is responsible for the safe, secure and efficient operation of San Francisco International Airport. Mr. Azam has many years of experience in public sector budgeting, administration and management. Strategic business development expert with specialties in planning, operations, engineering, association management, emergency preparedness, business continuity and high performance teams. Mr. Azam is on the Board of Directors of the Airport Ground Transportation Association and is the Chairman of the California Airports Council – Landside Committee.
Prior to joining the City of San Francisco, Mr. Azam was in the U.S. Air Force, and was assigned to a Search and Rescue Wing. In his role with the Military, Mr. Azam has been a Weather Forecaster, an Air Traffic Controller, an Airfield Manager and a Combat Rescue Operator. Mr. Azam is a Commercial Pilot and a certified FAA Air Traffic Controller.Mr. Azam holds a Bachelor’s Degree in Aeronautics from Embry‐Riddle Aeronautical University, A Graduate Certificate in Collaborative Services from San Francisco State University and is a recent graduate of the Hass School of Business, Executive Management Program, University of California
David (Dave) Bird is currently a partner in WHC Worldwide/zShuttle. The former President of SuperShuttle International, the largest airport shared-ride ground transportation company in the U.S. Dave has held management positions with SuperShuttle for over 20 years. He originally joined SuperShuttle as Assistant General Manager of San Francisco and then as General Manager before moving to corporate headquarters in 1999. Dave started his career in the hospitality business with ITT Sheraton in Steamboat Springs, Co. He moved swiftly through their management ranks spending five years working at the Sheraton Universal in Southern California, ranked first in customer service during his tenure. He is a graduate of Roanoke College in Virginia with a degree in Business Administration and a minor in History. Dave has been a member of AGTA since 1997.
General Manager, Epic Mountain Express/Colorado Mountain Express
Nathan is a 20-year veteran of the airport guest transportation industry, specializing in the unique challenges of long haul, shared-ride shuttle and private car services in the Rocky Mountains. He has also been an industry leader in transportation technology adoption, with Epic Mountain Express among the progenitors of electronic logging, DVIR, safety systems, and other digital technologies.
Sarah A. Fisher is the General Counsel and Chief Compliance Officer for InterPark – an owner and operator in the parking industry with both near airport and CBD assets. Sarah has been in the parking and real estate industry nearly her entire 13-year legal career. In her role as General Counsel, Sarah is responsible for overseeing all legal, regulatory and compliance matters associated with the company and operations. Sarah has experience both in private law firm practice and in-house. She earned her B.A. from the University of Iowa and her Juris Doctor from the Georgetown University Law Center. Sarah is an active board member of the National Parking Association as well as the Airport Ground Transportation Association and provides counsel to the board of the Near Airport Parking Industry Trade Association.
Bill Lanham is the Landside Contracts Division Manager at Washington Dulles International Airport (Washington Dulles). Mr. Lanham began his career in airports in 1988 at Washington Dulles working in food in beverage before accepting a position as the Internal Auditor for the parking operation at Washington Dulles in 1995. In 2001, Mr. Lanham assumed his current position with the Metropolitan Washington Airports Authority where he has spent over 20 years managing all facets of the landside operations at Washington Dulles including ground transportation, parking, rental car operations, and land leases. Mr. Lanham holds a B.A. and an M.B.A from Strayer University and has been a member of the Airport Ground Transportation Association since 2001.
Mr. Farouq Massoud, President and CEO of Dulles Airport Taxi, Inc. and M & R Taxi, has over 50 years of experience in taxicab management.
Mr. Massoud came to this country in 1963, after having graduated from the University of Kabul Afghanistan and served two years in the Afghan army as an artillery officer.
Mr. Massoud in 1968 formed Massoud Skinner Auto Service (operating as M & S Auto) dedicated to small and large auto repairs. Mr. Massoud quickly understood that taxicab drivers in Arlington and Alexandria were being subjected to scams from other repair shops and started offering discounts to the local cab drivers and companies.
Then in August of 1983, Mr Massoud was granted 10 taxicab certificates by Arlington County Virginia. That company became Arlington Blue Top Cabs. Blue Top Cabs quickly became known as the Senior Citizen Cab Company, as Mr. Massoud’s Blue Top was the first taxicab company in the Metropolitan Washington Area to offer seniors a discount on their fares.
Currently Blue Top Cabs operates 141 taxicabs in Arlington, making it the second largest cab company in Arlington County.
In 1989, Mr Massoud formed a company called Washington Dulles Transportation, Ltd. which ran the Washington Flyer Operations at Dulles Airport from November 1989 through June 2000. During Mr. Massoud and WDT’s tenure at Dulles Airport, the Flyer fleet won two Air Ground Transportation Association (AGTA) International Operator of the Year Awards.
In 1995, WDT also was awarded the taxi dispatching contract at Port Columbus Airport, a contract that its sister company, DAT, then operated. In 1998, WDT’s operation at Port Columbus won recognition from AGTA for the improvements in the service provided to ground transportation passengers at Columbus Airport. DAT (Dulles Airport Taxi) managed the operations at Port Columbus Airport from 1995 through 2006.
Then in 2003, Mr. Massoud’s company DAT won the concession to operate the taxicabs at RDU Airport in Raleigh Durham NC. Since Mr. Massoud’s company took over the operation, DAT has won the AGTA Award for International Operator of the Year, the first time in AGTA history that a set of sister corporations has won this award 3 times. Given the fact that this was the 1st time in recent memory that an open taxi system was changed to a closed system, this is an amazing accomplishment.
Mr. Massoud is currently on the AGTA Board of Directors, and has beena member of the Board of Directors since 1989. In addition, Mr. Massoud was formerly on the Board of Directors for the Loudoun Chamber of Commerce, Northern Virginia Community College, Potomac Bank, and was a member of the Dulles Area Transportation Association and Ballston Virginia Civic Square Association.
Currently Mr. Massoud is running the Washington Flyer Fleet under the trade name of Dulles Airport Taxi along with another contractor. Dulles Airport Taxi came back to Dulles in 2007 and since then – has travelled over 200 million miles without an accident.
Other awards include:
John C. McCarthy, President and CEO of Continental Air Transport dba Go Airport Express, joined the company in 1972. During his first fifteen years with Continental, he held the positions of Director of Marketing, Director of Marketing and Sales, Vice President and Executive Vice President. It was during these years that the company expanded beyond its airport operation into other related transportation services. In 1987 he assumed his present position.
In 1983, Mr. McCarthy was one of the leaders of an investor group that purchased the company from Checker Motors of Kalamazoo, Michigan. Today John McCarthy and three Chicago area attorneys comprise the ownership of the company.
Continental operates a fleet of over 100 vehicles and has 200 employee.
Mr. McCarthy is also a founder and president of The GO Group, LLC. The GO Group is a network of independently owned transportation companies serving over 65 airports worldwide.
A graduate of St. Ignatius High School of Chicago, Mr. McCarthy received his B.S. degree from De Paul University of Chicago and his MBA degree from Loyola University of Chicago.
Mr. McCarthy has been active in the following organizations:
Not For Profit
Mr. McCarthy is a resident of Chicago living with his wife Jane in the Uptown Community. The McCarthy’s have two sons who live in Chicago.
April Russ is a Property Specialist II at the Reno-Tahoe International Airport in Reno, NV starting in 2021. Her focus areas are rental cars, airline support services, and other ground transportation concessions or leases. Previously, she held the position of Landside Operations Manager at Southwest Florida International Airport in Fort Myers, Florida. She was with that Airport for 17 years, starting as an Agent working with Airside/Landside/Terminal operations, then after about two years transitioning to a focus on Landside Operations. In Landside Operations, April was responsible for managing ground transportation, parking, and rental car operations. She is a graduate of LeTourneau University in Texas with a degree in Business Administration and a minor in Professional Flight. April has been a member of the AGTA since 2006.
Jack Santa is the leader of Jacobs aviation ground transportation and parking practice area. He has over 30 years of experience in airport operations, planning (facilities, access, and circulation), and best practices. He has a diverse range of skillsets serving airport sponsors, rental car companies, airlines, hotels, higher education, medical centers, municipalities, and private developers and brings a private sector perspective on parking and commercial vehicle operation issues. Prior to joining Jacobs/LeighFisher in 2016 he was the cofounder and Partner of Integrity Parking Systems. He began his career with APCOA Inc., the pioneer of paid parking services at airports, rising to Senior Vice President and Corporate Officer. At APCOA he oversaw the firm’s national off-airport parking division and created its passenger transportation division. He has been involved with operations, management, and planning at over 40 airport facilities ranging from public parking, employee parking, inter-terminal busing, consolidated rental car busing operations, airside shuttle systems, parking access revenue control systems (PARCS), parking product branding, and ground transportation management systems (GTMS) at U.S., Canadian, and South American airports. In 2018, and working on behalf of the American Association of Airport Executives (AAAE), Jack was an integral part of a team tasked with standardizing nomenclature and iconography for the transportation network company (TNC) mode at airports. Jack serves on the Board of Directors of the Airport Ground Transportation Association.
Ray A. Mundy, Ph.D. is the Executive Director of the Airport Ground Transportation (AGTA), Professor Emeritus of the University of Tennessee, Knoxville, and Director Emeritus from the Center for Transportation Studies at the University of Missouri-St. Louis. Dr. Mundy has authored several books and numerous transportation articles during his business and academic career. He has served on the boards of both private and public transportation companies. Dr. Mundy has been a consultant to over 40 cities, airports, and private industry in the U.S. and Canada and is frequently called upon as an industry speaker and expert witness in cases before the industry.
The Airport Ground Transportation Association is an industry trade group comprised of airport ground transportation operators, airports, and suppliers of goods and services to the industry. Dr. Mundy has served as their Executive Director since 1976. Currently he authors a monthly publication, AGTA Insights, and a weekly industry summary of current articles of interest to the industry. The AGTA holds two industry meetings per year.
Sandra Mundy (Sandy) has served as the Administrator/Treasurer/Meeting Planner for AGTA since September 1976. Prior to that, she taught elementary school and tutored for several years until starting their family. She joined AGTA, a much smaller association at that time, with husband Ray Mundy when he took over the role of Executive Director in 1976.
Sandy graduated from Bowling Green State University with a degree in Elementary Education and received a M.Ed. in Curriculum and Instruction from Penn State University. She and Ray have three grown children and five active grandchildren ranging in age from 5 to 17 who keep her non-AGTA hours fully occupied.