We are a trade association for ground transportation operators, airport authorities, and industry suppliers dedicated to the continuous improvement of airport ground transportation services for the traveling public.
AGTA Executive Director Dr. Ray Mundy reviews and comments on news making industry headlines over the past month. Click here to download a copy for yourself today!
Wednesday, Nov. 4, 2020 3:00p.m. Eastern
Solving Airport Taxi Service Issues
Zoom with us once again on Wednesday, November 4 at 3:00 ET for AGTA’s “Let’s Talk About It” session, this time addressing that never-ending airport dilemma - what to do about the taxis. While many of the airport taxi services are fine, the taxi industry has lost anywhere from 50 to 75% of its airport market to TNCs, given that customers prefer the convenience, friendly service, and price of their rideshare competitors. Huge airport taxi holding lots were overflowing as demand for taxis plummeted, and the pandemic has only made the situation worse. Airport taxi drivers are now waiting 4 or 5 hours for their one or two trips from the airport over a 12 to 16-hour day. Clearly, the industry needs help. Now is the time for airports to re-evaluate their approach to airport taxi service and perhaps, to redesign it to promote the high level service desired by passengers and dictated by their TNC competition. Airports with open access policies need to ask whether that is the best approach to providing a stable income for taxi drivers and assisting the taxi industry of their community.
Our November 4 zoom session will present two alternatives that address airport taxi problems. The first utilizes virtual taxi dispatching to attack the false belief that an airport needs to provide a large taxi holding lot complete with driver lounges and other facilities. The second uses concession agreements to provide the potential for some airports to develop much higher level of taxi-type services. Join the conversation about what has been done to successfully solve poor airport taxi service.
Further Zoom details will be e-mailed to current AGTA members.